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Friday, December 12, 2008

UPS CHRISTMAS SURPRISE



Dear UPS,
The results are in, cardboard is still NOT waterproof. Thank you for including our Christmas package in your shipping experiment. The entire box and contents were thoroughly soaked. I am very impressed. I am so honored that after operating since 1907 you chose our Christmas gifts to prove once and for all that cardboard is not waterproof. It appears that when set in standing water the cardboard will actually absorb the puddle. It was also so kind of the UPS carrier to hold the pieces of wet box together just to make it to my door in as few pieces as possible. Your training schedule must be very vigorous because he was able to drop the wet box on my step, ring the bell and bound back in the truck before I could even open the door and thank him for such a wet delivery.
In all fairness I have to give a shout out to ToysRus for being so accommodating and understanding. I am thrilled that I get to wait approximately eight days for UPS to pick the package back up. It would be so boring leaving the house and enjoying the tropical climate. My children would much rather wait around here for eight days. I would like to add an extra special thank you for the refund that we will be arriving sometime after the pick-up. The baby loves cold hard cash and hates toys and books anyway. Your lightning speed and customer service truly is astounding. Thank you both for being a part of our holiday season festivities.
Sincerely, Jen

9 comments:

Nicole O'Dell said...

Though I'm sure the experience was not funny at all...your letter sure is! Thanks for the chuckle!

Amy said...

OMG I can not believe they would even deliver a package in such bad condition. Although that sucks your letter is to funny! At least you have a sense of humor about it.

Blissful Babe said...

I thought I commented earlier when I was here, but, apparently NOT. Oi.

Funny letter, not so funny reason to have to write such a letter! I, too, cannot believe they would deliver it in such condition, without so much as a "here we f***ed up" letter attached to it. You know, like the post office does. Good gravy.

TuTu's Bliss said...

LOL You should have seen my face when I picked it up and the whole side fell off. It was one of those things that was so bad that the only thing I could do was laugh. Luckily it was not precious and one of a kind!!

My Precious Peanut Designs said...

Jen, I just love reading your blog! It is the highlight of my day! I am sorry about the sucky UPS!! I am so glad you have such great wit and sense of humor to write about it here so we can share the experience with you!
~((BIG HUGS))~

Debonaire Flea Market said...

One of life's greatest gifts is to be able to laugh in the face of adversity. At least you see the humor in it, and present it in a way others can relate to, even if it is at your expense. Thanks!

Rachel said...

I love your letter but I hate that a Christmas gift was ruined. UPS and TRU sure seem to be on top of things! NOT!!

Michelle Sybert said...

grrrr.....I very much dislike UPS. they ruined a package of mine too - a $3500 painting!

You should send this to them!

SuZ said...

Oh geez, you weren't kidding!! UPS better not ship my laptop like that, I'll die!!